SA Occurrence Manager
SA Occurrence Manager, Interact Suite SA’s solution for managing occurrences and non-conformities. It’s the ideal system to identify incidents and turn them into opportunities for improvement.
Management, Flexibility and Control
With an embracing and functional workflow, SA Occurrence Manager allows to manage sistematically the evolution of all the steps of the correctives, preventives and preditives actions, from the register to the analysis.
The Ishikawa diagram is used in this module to facilitate the identification of probable causes of non-conformities and incidents.
Main applications
Workflow
Workflow
It is the flow of treatment that records can undergo during their management. This flow consists of steps such as Registration, Analysis, Execution and Verification. At the end, the records are archived to compose the database that will be analyzed by users.
Actions Plans
Actions Plans
It allows the creation and control of the execution of actions to verify and correct non-conformities, the result of the analysis stage. It is possible to view the status of each action through the monitoring and analysis features.
Ishikawa Chart
Ishikawa Chart
Widely used tool and in line with global quality methods for the identification of probable causes of non-conformities and incidents
Pareto Chart
Pareto Chart
Management tool, integrated to the solution, which allows viewing the frequency and number of occurrences by category, facilitating the manager’s interpretation and decision, defining treatment and performance priorities
Reports
Reports
It allows you to generate complete reports according to the option chosen through the selected filters. Allows you to save these filters and share them, in addition to enabling the generation of diagrams and panels.
Performance Indicators
Performance Indicators
System integrated with SA Governance Manager. It allows the automatic feeding of indicators with the results of records and treatments for a complete and efficient view of the PDCA cycle in organizations.
Integrations With Portals
Integrations With Portals
Easily integrated with Sites, Intranets, Wikis and other corporate systems.
Benefits and features
- Visual management of all the nonconformities
- Flexibility to use in differents business segment
- Intuitive use and visual deployment
- Indicators generated automatically
- Notification via system or corporate emails
- Simplified workflow module for immediate action record
- Standardization of registration of nonconformities
- Nonconformities anonymous registration
- Management of Assets, Loans and Equity of Companies
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Request contactAvailable and complementary components
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SA 5 Whys
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SA SWOT Analysis
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SA Bow Tie
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SA Dashboard
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SA Defense Layers
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SA Ishikawa
The Ishikawa Diagram is a tool of Suite SA, used in improvement and quality control actions. It allows grouping and visualizing various causes of the origin of any problem or result that is to be improved.
SA Risk Map
SA Risk Map is an Interact Suite SA tool for the graphical analysis of identified risks. It is a basic application, which allows the definition of elements that make up the current scenario, according to the organization’s Risk Management, with the definition of risks, impacts and probabilities. Risks are represented in the matrix by circles, which show the number of risks located in each quadrant cell, according to the determined colour.
SA Panel
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SA Pivot
The tool SA Pivot offers the user an efficient analysis of a large volume of data, with dynamic composition of tables, data set of different sources and filtering of relevant information.
SA Project Canvas
Interact’s SA Project Canvas is a tool for developing the Project Model Canvas methodology, ideal for innovative and dynamic environments. Through it, it is possible to visualize the entire scope of a project in a single image and develop projects collaboratively. In addition, the application allows export in PDF and PNG formats.
SA Reports
The SA Reports application makes it possible to generate reports with practically all the information contained in the system. The information can be customized, according to the user’s specific needs.
SA Scrum
One of the fastest growing methodologies in the world currently available to optimize the results of your company’s projects. Get to know SA Scrum, from Interact Suite SA, which guarantees the implementation of the agile Scrum methodology in your projects. Interact’s tool allows the creation of several project sprints and the monitoring of different teams.
SA Workflow Designer
The SA Workflow Designer tool was developed to simulate and document processes or workflows. Similar to the elements of the BPMN (Business Process Model and Notation) notation, it is possible to model workflows according to a set of rules, with the aim of automating business processes. Integrated with the free tool, Interact Flow has current notation elements that meet modern methodologies.
SA Kanban
Kanban stands out for providing agile and visual management of business operations. With this component, you’ll manage your team’s tasks in a simple and intuitive way. Just log the demands and organize them among the columns. You can sort and move them simply by dragging, and even add labels to categorize the demands. Take advantage of this new tool to enhance the management of your tasks and projects.
Anywhere. 24 hours a day. And it still fits in your pocket.
Interact Pocket is the mobile version of Interact Suite SA. In addition to exclusive management applications, Interact Pocket brings together functionalities from various modules so that you can access information anywhere, anytime.
Here are some of the functionalities of Incident Management in the mobile version.
Locate incidents to check their status
Search for the incident and see the progress of the request
Report incidents
Navigate through available types and report the incident as needed
Receive notifications
Receive notifications in the palm of your hand
Send messages from the item
Send messages to other users directly from the item”
What our clients say
“The SA Strategic Adviser system is a practical and dynamic tool that enables total control of processes in an integrated and robust manner, generating confidence and accuracy in all activities. In recent times, we have been working to integrate indicators in the DataIntegrator format (via system databases), allowing for a reduction in human interactions in data manipulation. All auditors from ISO, ONA, and NR 277/2011 from ANS were quite impressed with how the system contributes to information access and the development of strategic activities.”
“The operational logic has been consolidating since the acquisition of the modules we defined as part of our management system, allowing us to build a solid foundation of knowledge and access to information. With this structure defined and all the knowledge acquired in partnership with Interact consultants, we met with our internal users who requested a way to enhance and facilitate integrated and agile access throughout the company, where they could use this content at all times for strategic and operational definitions. With the implemented solution, we were able to gain agility and breadth in knowledge, as well as a boost in engagement with the visible management culture of the integrated management system. Our medium-term vision is to integrate our risk management into this model, closing the PDCA cycle for the practice of continuous improvement in our company.”
“The SA Suite enabled the integration between Strategic Management and Quality Management processes, providing a more effective and dynamic organizational management. The web version of the system was very efficient as it allowed for the decentralized input of information (strategic indicators, strategic actions, action plans, and non-conformity management) across the entire Hemominas Network. This mobility allows for greater agility in workflows, increased information security, automation of activities, strengthened traceability, improved process integration in the network, and enhancement of the Strategic System Planning and Quality Management.”
“The tool suggests, or rather, brings about a change, primarily in culture. It makes everyone start moving in the same direction, enabling continuous improvement in management and, consequently, results.”
“The software brings many gains regarding strategic objectives and indicators. Things that were difficult to work with at the beginning are now included in the strategic planning, which is known throughout the institution. So now we have more and more activities to align support areas with the institution’s objectives.”
“The SA brought us many conveniences and assisted us greatly in the accreditation process. By being able to demonstrate internal analyses, it is a tool that makes all the data clear for the evaluator when they are auditing us.”
“The SA Suite, Interact’s corporate management software, is essential to enhance the administration model of organizations. It was a significant step towards implementing the so-called Management 4.0.”
“The use of the Quality Management Solution supported the hospital as a whole in achieving ONA 2 Accreditation – Full Accreditation.”
Frequent Questions
Clarify some of the most common doubts about our products
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Yes, actions such as incident logging can be done directly from your mobile phone.
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Easily, the SA Occurrence Manager allows integration with websites, intranets, wikis, and other corporate systems.
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No, you can create as many forms as needed, without any restrictions.
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- Flexibility
- Unlimited forms
- Occurrences Pareto
- Integration with Websites
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In the SA Occurrence Manager, you can systematically manage the evolution of all stages of registration and analysis of the filled forms in your organization. It also enables the creation of action plans to mitigate the most emblematic situations.
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Other applicable models include: Asset Management, Loans, and Corporate Assets or any other situation that requires a form.
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In corporate management, incidents encompass any and all actions that are part of a process in your company: whether it’s registering new clients, requesting reports, or, of course, non-conformities. With SA Occurrence Manager, this registration becomes easier and more dynamic, providing better information management for the generated forms.
