The primary goal of healthcare management is to ensure patients receive safe and efficient care. To achieve this, it is essential to provide professionals with all the necessary resources. In theory, this may seem simple, but in practice, numerous challenges…
As we have previously discussed on this blog, there is much more to the relationship between BPM and Customer Experience than what may initially appear. In practice, all processes are reflected in the products and services offered, which directly impact…
During December, Interact conducted the Customer Satisfaction Survey for the year 2024. This survey is conducted annually and is usually administered to experts, IT contacts, and strategic contacts of national and international clients to assess customer perceptions at each level…
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