As we have previously discussed on this blog, there is much more to the relationship between BPM and Customer Experience than what may initially appear. In practice, all processes are reflected in the products and services offered, which directly impact…
During December, Interact conducted the Customer Satisfaction Survey for the year 2024. This survey is conducted annually and is usually administered to experts, IT contacts, and strategic contacts of national and international clients to assess customer perceptions at each level…
How much time do you typically invest in routine project management activities? What if we told you that this time could be reduced or optimized so you could accomplish much more within the same timeframe? Time optimization is just one…
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