It all began in the 1970s, when companies started to integrate business processes into a single computer system, giving rise to the first ERP Management Systems. In the following decade, the market introduced new concepts and tools for Production Management. Finally, in the 1990s, there was a significant leap in computer networks, and management software became an indispensable control tool in large corporations.
The difference between then and now is that technology has enabled these systems to evolve and adapt to current needs. Today, it is not only large corporations that need to implement a Management System, but companies of all sizes that aim to reach their highest level of efficiency.
And if you’re wondering what exactly a Management System is, let’s simplify. A Management System is software equipped with features to organize, integrate, control, monitor, and automate an organization’s operations.
Its main function is to simplify the complexities involved in managing a business by providing everything the organization needs to transparently structure its internal and external relationships with clients, track the progress of projects and processes, and ensure data accuracy.
It offers a clear view in numbers and information of what is happening in the organization’s daily operations, along with guidance on how it should function. It stores your strategic planning, manages your financial operations, monitors goal progress, and more.
Why Do You Need a Management System?
Using a Management System ensures greater transparency and integration within the business, as it is capable of recording all operations carried out in the organization. All data entered can be accessed and monitored, as well as the processes that go through the system.
This information is available to all necessary individuals according to their permissions and usage needs, always in compliance with data protection laws and reinforcing data security.
Since the software is responsible for organizing and optimizing processes that consume time and resources, all daily activities are usually impacted, becoming more efficient.
In this case, process mapping will identify which processes can be automated, reducing bureaucracy and minimizing the obstacles that usually affect costs and time.
Automation contributes to smart business management by improving workflows and allowing employees to focus on strategic activities.
All the information generated results in the creation of performance indicators with statistics, charts, scenario analysis, and everything else leaders need to make data-driven decisions.
This kind of decision-making becomes more accurate, agile, and efficient, enabling a comprehensive analysis of the business, process checks, and performance evaluations, while also encouraging continuous improvement.
All the aspects mentioned above are already valuable on their own. However, a company that relies on a Management System has an even greater chance of staying aligned with tax regulations. After all, the software’s parameters are preconfigured based on fiscal, accounting, and financial requirements, among others.
Cost reduction is also a result of all these benefits—in fact, according to research, it is one of the main reasons companies invest in this type of technology.
Finally, all the benefits mentioned so far have a direct impact on customers and the experience they have with the brand, as the system simplifies contact processes and facilitates the understanding of customer needs, delivering products and services with much higher quality.
With a Management System, your company will be ready to grow exponentially—no matter its size.
Trends in the Field
It is evident that the management software developed in the 1970s has undergone numerous updates and is now much more modern and adapted to current needs, especially in terms of technology.
The most significant and recent improvement is the use of Artificial Intelligence, which optimizes and simplifies tasks and analyses, allowing for the study of a larger volume of data, among other capabilities.
Another notable trend is process automation which, although not a new possibility, is still underutilized by many organizations. Automation is now at the core of transformation in the field, eliminating the need for manual intervention in all processes and aiming to optimize employees’ time so they can focus on strategy.
Contrary to popular belief, this trend will extend to small and medium-sized businesses, which will begin to professionalize their management. The idea that technology is only for large corporations no longer holds true. Small and medium-sized enterprises can—and should—leverage technology to enhance their deliverables.
After all, customer experience continues to be at the center of attention across all sectors, and a Management System can significantly contribute to improving the experiences delivered by the brand.
Data management and analysis also tend to improve, ensuring that all the features of the management software are fully utilized. The data collected and strategically analyzed will play a key role in keeping the company competitive in the market, among other benefits.
Discover Interact’s Management System
Interact Suite SA is the Management System offered by Interact. The software consists of modular applications that make up the company’s core product portfolio, offering comprehensive solutions for corporate governance.
More than just software, it is a revolution in how companies manage their operations and strategy. Designed to support all stages of management—from the strategic to the operational level—it is one of the most complete products on the market.
Interact Suite SA ensures time optimization and greater information availability, enables more assertive and agile decision-making, identifies the maturity stage of business management, and offers resources that elevate strategic decision-making with operational efficiency.
Through the methodologies associated with its respective modules, it promotes the decentralization of processes, since the best management practices should be easily disseminated to ensure consistent team learning.
Interact has a dedicated team to assist in the implementation and customization of the software according to the company’s industry, making it adaptable and fully customizable to meet your business’s specific needs.
Some modules already incorporate Artificial Intelligence, allowing users to manage even more efficiently and proactively, keeping up with market trends.
Discover Interact Suite SA and transform the way your company manages its business!
