The areas of Process Management and Project Management have much more in common than just the word “Management.” When used in an integrated manner within organizations, they provide numerous benefits.
Process Management is a set of practices aimed at the continuous improvement of an organization’s processes. Project Management, on the other hand, is the collection of methodologies, tools, and knowledge to ensure that results are achieved.
Processes or Projects?
To understand how they work well together, it’s essential to identify their differences.
What Do They Have in Common?
Although one is based on processes and the other on projects, both focus on generating business value.
Due to increasing digitalization and innovations proposed by companies, cycles of continuous improvement in products and services are becoming more frequent to meet new market needs.
This is where Project Management becomes an important ally, providing an environment and structures with resources to implement the necessary changes identified by Process Management.
Combining the best of both allows for the implementation of improvements more efficiently, ensuring proper monitoring and, consequently, achieving the company’s strategic objectives.
On the other hand, well-designed and defined processes provide a solid foundation for executing projects, especially those related to innovation.
Why Implement Integrated Management?
The joint operation of these two areas creates greater synergy across all departments of the organization, enhancing transparency regarding the progress of projects and their impacts on the company’s processes.
Another positive outcome of this integration is the alignment of processes with the organization’s strategic objectives, which is reflected in the projects.
This greater synergy between the organization’s strategic goals and its daily processes ensures that all areas work in harmony.
It enables companies to adapt more quickly to market changes and customer demands. Speaking of customers, having processes and projects working together allows for more agile and personalized service, directly impacting customer satisfaction.
Finally, continuous improvement, a result of this integration, enables companies to perform their activities more efficiently, reducing both time and resource waste.
3P’s Office
Considering this integration, Interact has added planning to processes and projects, offering the 3P’s Office solution. This solution includes tools capable of automating these three offices to facilitate alignment between organizational strategy and operations.
Within this solution, you will find the modules SA Governance Manager, SA Process Manager, and SA Project Manager, integrating all three areas into a single software with easy integration with ERP, CRM, and BI systems.
Moreover, it fully complies with key guidelines in areas such as BPM CBOK, PMBOK, GPD, and BSC.
Visit our website to learn more.
Author:
Bianca Wermann
Journalist, Communication and Marketing Analyst at Interact Solutions.